Disgusting Service

I tried to save Dotsure money but they are just being totally unreasonable. My dog was having a spay done - we decided (to save Dotsure money) that the vet could recheck her urinary infection at the same time - she needed to have this check-up done again.

Dotsure will not pay for the urinary infection check up as they say it fell with the spaying and that was part of the wellness treatment that has an annual limit. No matter how many times we explain that they are two separate treatments - they continue to argue that it is under wellness.

We have been clients for many years and that does not seem to matter to Dotsure