DS
Denesh S

1 reviews | Active since Mar 2017

07 Mar 2017, 20:00

Disgusting service

<p>You people have ****** money from my account without informing me. your service consultants are terrible at what they do. All the manager does is apologise and thats were it stops.</p> <p> </p> <p>Insurance is to disclose all debit orders when the policy is taken up, I have been cheated by you people and there isn't even proof that this was disclosed not even on your policy documents that you have sent me!</p> <p> </p> <p>Your staff are so *********** its shocking!!!</p> <p> </p> <p>I will be cancelling my insurance and moving to a more reputable company.</p> <p> </p> <p>TRAIN YOUR STAFF - STOP TAKING PEOPLES HARD EARNED MONEY WITHOUT THEM KNOWING IT!!!</p> <p> </p> <p>But thank you as well for this type of treatment i will posting more on social media and by word of mouth! No one should deal with DOTSURE Insurance.</p> <p> </p> <p>Tarryn do not offer help if you just going to offer to transfer me to a consultant!</p> <p> </p> <p>Jason you are not a manager i didnt ask to speak to you! Get off the phone and go get some listening s****s!</p>

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Replies (1)
dotsure.co.za
dotsure.co.za's reply08 Mar 2017, 10:03
Official

Dear DeneshSomayi

Thank you for getting in touch with us.

We will investigate your complaint and get back to you soonest.

Kind regards

Resolutions Team