SL
Shaun L
1 reviews | Active since Mar 2024
01 Mar 2024, 15:25
Disgusting company
Sick and tired of this ***** company they do not have a management or an ombudsmen they don't not pay as promised and has not been of any assistance to me. Every single broker has being trained to be rude and have no customer care skills I don't advise anyone to use this insurance company . I have being waiting almost a year for my claim to be paid and now they say we welcome to engage an attorney to stall this process even longer. They reduced my claim leaving me to cover the balance, and still stalling payment the worst experience I've ever had to deal with. Disgusted stop *****ing people's hard earned money.
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Replies (1)dotsure.co.za's replyOfficial
01 Mar 2024, 15:26Hi Shaun, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply01 Mar 2024, 15:26
Official
Hi Shaun, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
