RS
Reihana S
1 reviews | Active since Dec 2020
31 Mar 2021, 11:27
Disgusted with Dotsure
I took out car insurance with Dotsure only to discover after being in an accident and Lerine Domingo requesting I get 2 quotes, the assessor Keith Moses calls me to say that Dotsure only uses 2nd hand parts to fix the car and therefore the vehicle must be taken to a company Bodyman. This is sketchy and the consultant do not tell you this when taking out the insurance. I received this in writing from Keith Moses. I will be changing vehicle insurance immediately. Please be aware of the Dotsure car insurance as they use 2nd hand parts to fix the vehicles.
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dotsure.co.za's replyOfficial
31 Mar 2021, 11:35Hi Reihana,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za
dotsure.co.za's reply31 Mar 2021, 11:35
Official
Hi Reihana,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks,
dotsure.co.za