HH
Heather H
1 reviews | Active since Sept 2023
19 Sept 2023, 21:57
Disgusted customer of Dotsure
Terrible experience. Took weeks to get the forms and process to claim, no one ever responds to queries, claim denied... and to top it off no claim bonus invalidated despite the fact that the claim was denied. Total money making racquet. Be warned!!!
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dotsure.co.za's replyOfficial
20 Sept 2023, 10:27Hi Heather, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologize for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply20 Sept 2023, 10:27
Official
Hi Heather, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologize for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za