MT
Mariechen T
1 reviews | Active since Feb 2013
30 Nov 2022, 20:08
Disgusted
What a joke. I inherited my friends dogs after she died. She had them covered by OnePlan for three years. She never claimed. Then Dotsure contacted me and convinced me that they are the best
Two weeks ago the JR had a accident. After taking him to the Vet and have submitted all the documentation, they declined the claim. According to them the accident was a existing condition. This is absolutely *******. Well wasting money once again. Beware to join medical insurance for your furries.
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dotsure.co.za's replyOfficial
30 Nov 2022, 21:04Hi Mariechen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply30 Nov 2022, 21:04
Official
Hi Mariechen, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za