JN
Jarrod N
1 reviews | Active since May 2023
25 May 2023, 07:24
DISGRACE TO THE INSURANCE INDUSTRY
STILL WAITING FOR OVER 1 MONTH FOR DOTSURE TO SETTLE MY CLAIM, ITS BEEN OVER 1 MONTH SINCE MY ACCIDENT AND DOTSURE HAS NOT SETTKED MY CLAIM, THEY ARE AN UTTER DISGRACE TO THE MOTOR INSURANCE INDUSTRY, NOT TO MENTION THE ABSOLUTE USELESS INDIVIDUALS THAT WORK THERE, NOBODY KNOWS WHAT THEY ARE DOING AND THEY ARE BEING LED BY MANAGEMENT WHO DONT CARE. I WILL NOT STOP UNTIL THEIR TRUE COLOURS ARE BROUGH TO LIGHT AND THEY BECOME KNOWN FOR WHAT THEY TRUELY ARE WHICH IS ******* ....
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Replies (2)
dotsure.co.za's replyOfficial
25 May 2023, 08:07Hi Jarrod, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 May 2023, 08:07
Official
Hi Jarrod, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
JN
Jarrod N's updateReviewer Update
25 May 2023, 08:17 THANK YOU FOR BRINGING THIS TO OUR ATTENTION BUT THEY DO NOTHING AT ALL ABOUT IT, NOBODY HAS BEEN IN CONTACT WITH ME , AND THEY ARE NOT INVESTIGATING ANTHING, ****S, JANINE B HAS NOT RESPONDED AS TO WHY THEY DONT COVER ALL PARTS AND THEY SHORT PAY ON THE PARTS THAT THEY ARE COVERING, THE PANEL BEATER HAS QUOTED DOUBLE WHAT THEY ARE PAYING FOR, THIS COMPANY IS A DISGRACE, PLEASE STICK TO WHAT YOU'LL KNOW WHICH IS INSURING PETS ONLY CAUSE YOU'LL KNOW NOTHING ABOUT THE ANY OTHER TYPE OF INSURANCE, ****S AND *******. I WILL NOT STOP COMPLAINING ABOUT THEM UNTIL THEY GIVE THE SERVICE THEY PROMISED TO GIVE, THERE ARE SO MANY SIMILAR COMPLAINTS ON HELLO PETER FOR THE SAME ISSUE. WAKE UP
JN
Jarrod N's update25 May 2023, 08:17
Reviewer Update
THANK YOU FOR BRINGING THIS TO OUR ATTENTION BUT THEY DO NOTHING AT ALL ABOUT IT, NOBODY HAS BEEN IN CONTACT WITH ME , AND THEY ARE NOT INVESTIGATING ANTHING, ****S, JANINE B HAS NOT RESPONDED AS TO WHY THEY DONT COVER ALL PARTS AND THEY SHORT PAY ON THE PARTS THAT THEY ARE COVERING, THE PANEL BEATER HAS QUOTED DOUBLE WHAT THEY ARE PAYING FOR, THIS COMPANY IS A DISGRACE, PLEASE STICK TO WHAT YOU'LL KNOW WHICH IS INSURING PETS ONLY CAUSE YOU'LL KNOW NOTHING ABOUT THE ANY OTHER TYPE OF INSURANCE, ****S AND *******. I WILL NOT STOP COMPLAINING ABOUT THEM UNTIL THEY GIVE THE SERVICE THEY PROMISED TO GIVE, THERE ARE SO MANY SIMILAR COMPLAINTS ON HELLO PETER FOR THE SAME ISSUE. WAKE UP