TA
TT A
1 reviews | Active since Aug 2020
31 Oct 2023, 11:44
Disappointing and unprofessional service
I am so disappointed after being a Loyal customer with DOTSURE and i am treated unfairly. I never even for oneday missed my payments in June I made a claim, only to find out that the dealer wasnt RMI registered the i used the well known reputable dealer to fix my car now DOTSURE is declining my request and they are not going to help me at all after paying so much money each month. I am so disappointed and no one called me to explain to me i had to do follow up on my own. I regret joining and referring people
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dotsure.co.za's replyOfficial
31 Oct 2023, 11:45Hi TT Anonymous, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 Oct 2023, 11:45
Official
Hi TT Anonymous, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
TA
TT A's updateReviewer Update
31 Oct 2023, 12:06no one will ever call me i know how unproffesional dotsure employees are, my car has been stuck since due due to engen failure and you all dont want to pay in order for me to fix it i regret joining dotsure
TA
TT A's update31 Oct 2023, 12:06
Reviewer Update
no one will ever call me i know how unproffesional dotsure employees are, my car has been stuck since due due to engen failure and you all dont want to pay in order for me to fix it i regret joining dotsure