Disappointed After Years of Loyalty

I've been with Dotsure for 2 years, always paying my premiums upfront for the full year. Everything seemed fine until I switched to monthly payments. Suddenly, the efficiency and reliability I was accustomed to vanished. My claims started taking longer to process, and they began demanding extensive damage reports. To add insult to injury, every claim I've submitted since the switch has been rejected on technical grounds. It feels like a bait-and-switch tactic, and I'm deeply disappointed. I expected better from a company I've been loyal to for years. I hope others think twice before falling into the same trap.