pM
percy M
1 reviews | Active since Oct 2016
26 Sept 2023, 10:45
disappointed
I'm writing this review in disappointment, I once enquired about the electronic such as cellphone, laptops if they are covered on my contents cover. the answer was yes provided they are in the house now when I want to claim I'm being told that its not included on my policy. how is that possible where's i once enquired I'm disappointed
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dotsure.co.za's replyOfficial
26 Sept 2023, 10:58Hi Percy, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply26 Sept 2023, 10:58
Official
Hi Percy, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za