PM
Palesa M
1 reviews | Active since Jan 2023
07 Jul 2023, 07:45
Disappointed
I have sent a cancellation note for my petsure insurance in May 2023, still, they debited on 1st June and again on 1st July. I cannot get hold of anyone despite several attempts.
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dotsure.co.za's replyOfficial
07 Jul 2023, 09:19Hi Palesa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply07 Jul 2023, 09:19
Official
Hi Palesa, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za