SK
Sanelisiwe K
1 reviews | Active since Jul 2016
10 Jan 2023, 09:36
Disappoint customer service
They quoted me such a competitive premium, but increased it without any warning because of a WINDSCREEN claim I had months prior. The consultant didn't even care that I want to cancel due to the higher premium, it's as if I did not matter as a client
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dotsure.co.za's replyOfficial
10 Jan 2023, 09:57Hi Sanelisiwe, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply10 Jan 2023, 09:57
Official
Hi Sanelisiwe, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za