LvdW
Lodewikus van der Walt
1 reviews | Active since Dec 2016
31 Oct 2024, 09:00
DIFFERENT PERSONAL IMAGES
The Dotsure advert on the TV seems to have a contradictory image of a person who are supposed to be that of Dr Tariro Kapenzi. I have done a Google search as to the nationality of the Veterinarian Doctor and have come onto a person with a different image as displayed on your advert.
My question is : Do we have two Veterinarian doctors with the same name and surname, but of different ethnicity?
Just asking?
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Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
31 Oct 2024, 10:14Hi Lodewikus, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply31 Oct 2024, 10:14
Official
Hi Lodewikus, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's replyOfficial
31 Oct 2024, 15:21Hi Lodewikus, Thank you for taking the time to leave feedback. We always strive to present honest and real experiences. The person featured in our TV ad is a hardworking vet at the Animal Anti-Cruelty League and indeed real. We are committed to ensuring that all of our stories reflect authentic, unaltered experiences.
If you would like more insight into how we sourced Dr Tariro Kapenzi, please feel free to send us an email. We’d be happy to put your concerns to rest.
If you would like more insight into how we sourced Dr Tariro Kapenzi, please feel free to send us an email. We’d be happy to put your concerns to rest.
dotsure.co.za's reply31 Oct 2024, 15:21
Official
Hi Lodewikus, Thank you for taking the time to leave feedback. We always strive to present honest and real experiences. The person featured in our TV ad is a hardworking vet at the Animal Anti-Cruelty League and indeed real. We are committed to ensuring that all of our stories reflect authentic, unaltered experiences.
If you would like more insight into how we sourced Dr Tariro Kapenzi, please feel free to send us an email. We’d be happy to put your concerns to rest.
If you would like more insight into how we sourced Dr Tariro Kapenzi, please feel free to send us an email. We’d be happy to put your concerns to rest.