Denied my right to claim yet they are still debiting my account!!!!

Good Day, My Name is Arnold Pooe and I have been paying Dot Sure for over a year purchased he policy under The Unlimited (Worst Decision ever), and my claim was unfairly declined after two months of delays. I rely on my car for work and travel between three cities weekly. I have now been without a car since December, and my job is at risk. My concerns: 1. At no point in the sales recording was I told I must service the car annually regardless of mileage. 2. I was never informed that I must keep service receipts and stamps. Dot Sure now says a stamped service book is not enough, yet this was never disclosed. 3. Premiums are still being debited even though my claim was rejected. 4. No follow‑up call was made to explain anything — only a policy amendment was sent after the fact. 5. I received an SMS saying an assessor would be sent, then suddenly the claim was declined. 6. I have been without a car for two months, and this is affecting my ability to work. This process has been unfair, poorly communicated, and financially damaging. I want DotSure to urgently review this claim, provide transparency, and resolve this matter