1 reviews | Active since Jun 2017
DELAY IN PROCESSESING A CLAIM
<p>i have claimed on the 16 -May-2017 after my car got ****** until today my claims is still in verifications department , why does it take a day to verify my details when i join the insurance but takes a month to verify the details ? i am busy paying my car installments even though the car is no longer with me .</p> <p> </p> <p>how do i refer some other clients to you when your service is too slow like this ? .</p>
Dear Mmula
Thanks for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear Mmula
Thanks for contacting Oakhurst Insurance.
We will investigate your complaint and get back to you as soon as possible.
Regards
Oakhurst Resolutions Team
Dear M. Sekete
We apologise for the inconvenience caused.
We confirm that you were contacted by Charlotte Groenewald on 12 June 2107 to discuss the outcome of your claim.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding this matter.
We trust you find this in order.
Regards
Oakhurst Resolutions Team
Dear M. Sekete
We apologise for the inconvenience caused.
We confirm that you were contacted by Charlotte Groenewald on 12 June 2107 to discuss the outcome of your claim.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding this matter.
We trust you find this in order.
Regards
Oakhurst Resolutions Team