debitng my account for services never rendered

Item: dotsure.co.za
Rating: 1
Author: Qhamani L

Dotsure, had an agreement with me to install tracking device, they never installed the tracker and i have been paying that tracker for a year, and i sold the vehicle and it still debits in my account, they are ****** and that is misleading and false selling.

Helpful (0)

Replies (3)

dotsure.co.za's replyOfficial

04 Dec 2024, 09:03

Hi Qhamani, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za

dotsure.co.za's reply04 Dec 2024, 09:03

Official

Qhamani L's updateReviewer Update

04 Dec 2024, 16:53

PLEASE SEND ALL COMMUNICATIONS IN MY EMAIL AS I PREFER WRITTEN COMMUNICATION THANKYOU .

Qhamani L's update04 Dec 2024, 16:53

Reviewer Update

PLEASE SEND ALL COMMUNICATIONS IN MY EMAIL AS I PREFER WRITTEN COMMUNICATION THANKYOU .

dotsure.co.za's replyOfficial

08 Jan 2025, 12:20

Hi Qhamani , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za

dotsure.co.za's reply08 Jan 2025, 12:20

Official

Hi Qhamani , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za