Debit orders without approval!!

Item: dotsure.co.za
Rating: 1
Author: Curtley B

I have never signed up for any kind of insurance yet dotsure managed to debit money from my account without my approval! I called in to cancel and they continued to debit money. I called again and it was confirmed it has been cancelled. Then I saw they debuted money from another bank account of mine w/o my approval once again. How many times do I have to cancel and how can I get my money back for something I NEVER signed up for? Dotsure is pure bull****! 😡😡😡

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Replies (1)

dotsure.co.za's replyOfficial

10 Jan 2022, 08:27

Hi Curtley,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.

Thanks, dotsure.co.za

dotsure.co.za's reply10 Jan 2022, 08:27

Official