DO
Danny O

1 reviews | Active since Sept 2021

15 Nov 2022, 12:29

Debit orders

Since I’ve requested to close every product I’ve with them, they send me an email confirming that they’ve close them even today they still debited my account i went to the bank for reversal only to find that they’re debit orders are not reversible, so pple stay away from this insurance

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Replies (1)
dotsure.co.za
dotsure.co.za's reply15 Nov 2022, 12:36
Official
Hi Danny, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za