KW
Kathleen W
1 reviews | Active since Feb 2011
03 Aug 2021, 11:00
Debit order
<div>Dotsure took over from Hollard and my debit order was deducted on 30th July, instead of 1st August, putting my account into overdraft. I sent a letter to Dotsure and within 45 minutes was phoned with an explanation that when the 1st of the month was on a Sunday the debit order was deducted two days earlier. It was agreed that the debit order will be deducted on the 3rd of the month in future. I was very impressed with the speed of the response.</div>
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dotsure.co.za's replyOfficial
03 Aug 2021, 11:32Hi Kathleen,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply03 Aug 2021, 11:32
Official
Hi Kathleen,
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family