dM
dumisa M
1 reviews | Active since Mar 2015
07 Aug 2021, 13:34
Debit
They debited 1550 then 199 even though I only had the insurance for 4 days or less if I'm not mistaken, I phoned the company for a refund and they advised that someone was gonna contact me to arrange refund but up until no one has contacted me. I received an email to say the ticket has been closed by the consultant.
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dotsure.co.za's replyOfficial
09 Aug 2021, 10:46Hi Dumisa,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply09 Aug 2021, 10:46
Official
Hi Dumisa,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za