VK
Victor K
1 reviews | Active since Aug 2023
08 Jul 2024, 13:28
Dad claims process
I got house breaking at my house on Monday 1st I reported the incident and submitted all documents the said they will get back to me with in 48 hours now it's been long no response I have to call to get feedback they always tell me their busy and they will call but they don't call back. The claims process is long. 😂😂😂
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Replies (3)
dotsure.co.za's replyOfficial
08 Jul 2024, 14:13Hi Victor, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply08 Jul 2024, 14:13
Official
Hi Victor, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
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Victor K's updateReviewer Update
08 Jul 2024, 15:31The department is telling me the same things over and over
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Victor K's update08 Jul 2024, 15:31
Reviewer Update
The department is telling me the same things over and over
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Victor K's updateReviewer Update
09 Jul 2024, 09:40I have sent all the documents even the statement they said they didn't need let's hope the manager will do their job because since last week he/she has been reviewing my documents
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Victor K's update09 Jul 2024, 09:40
Reviewer Update
I have sent all the documents even the statement they said they didn't need let's hope the manager will do their job because since last week he/she has been reviewing my documents