WV
Wendy V

1 reviews | Active since Aug 2024

13 Aug 2024, 17:07

***********

In March this year a woman reversed into my car as she did not check her rear mirror, resulting in damage to both passenger doors. We immediately escalated the matter with her insurance; Dotsure, after she had agreed that she was entirely responsible the damage. Dotsure requested that I submit three quotes for repairs, of which I attended to. It is currently mid August and I have yet to hear from Dotsure. Almost 5 months have passed with zero progress. Awful awful service.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply13 Aug 2024, 18:44
Official
Hi Wendy, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za