1 reviews | Active since Oct 2021
Crroks.
On the 28th of January I **** a claim for leaking water on my car. The claim was accepted and I have was issued a claim number. On the 1st of February they didn't debit my account, R353. On the 4th of February I called to ask why they didn't debit me on the 1st. They said according to their records, my account is up to date. Later the same day I received a SMS. "Texting with *** (SMS/MMS) Urgent Notice : Dear Notsi, we have not received your Dotsure Car Warranty premium for this month. Please call us urgently on *** to avoid complications with your cover or any impact on your credit record. dotsure.co.za FSP39925". On Monday the 6th of February I called again and they said that my contract was cancelled on Saturday the 4th of February when I reversed the debit order. O a telephone conversation I literally asked them if I was that foolish to put a claim, claim accepted then reverse the R353 over the thousands of Rands they were going to pay for my car? Their answer was YES. Then I must be a fool. That's how they cancelled my mechanical warranty with them.
