NK
Nompumelelo K
1 reviews | Active since May 2022
17 May 2022, 15:50
Credit short fall claim
I had a credit shortfall policy with dotsure and i lost my car. The experience was painful. Long waiting on calls, complicated switchboard which makes it hard to get agent if you get one they are rude and cannot take care of their customers. And the claim was not paid
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dotsure.co.za's replyOfficial
23 May 2022, 14:49Hi Nompumelelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply23 May 2022, 14:49
Official
Hi Nompumelelo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za