TN
Tintswalo N

1 reviews | Active since Jun 2022

21 Oct 2022, 09:28

Court Case -Pathetic experience from Dotsure

Pathetic service,a *****,Ntombifuthi Ngwenya was contacted by Dorsure to sell her a policy,then when we claimed for SO MANY DAYS THERE WAS NO RESPONSE OR COMMUNICATION!!!! Do not use this insurance,opt for another ,don’t even take an offer over the phone,bad service,as it is have already incurred costs for this poor service and have to further take this to court.they refuse to give anything in writing ,horrible

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Replies (1)
dotsure.co.za
dotsure.co.za's reply21 Oct 2022, 10:01
Official
Hi Tintswalo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za