Hellopeter
Share Your Experience
aB
alinda B

1 reviews | Active since Mar 2015

02 Dec 2021, 04:48

Contactus and cancellation department

Have been trying 2 weeks to cancel a policy at these people. They sell you a policy at quick service but never come back to you to cancel a R71 policy and then cancel a wrong policy. The goldclub never come back to you about the contactus department handling car lisences.

0
Replies (5)
dotsure.co.za
dotsure.co.za's reply02 Dec 2021, 08:33
Official
Hi Alinda,

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za
aB
alinda B's update02 Dec 2021, 08:44
Reviewer Update
Thank you
dotsure.co.za
dotsure.co.za's reply02 Dec 2021, 09:44
Official
Thank you Alinda.
aB
alinda B's update02 Dec 2021, 11:11
Reviewer Update
All is sorted out. Quick response to correct their mistake whicj I highly appreciate. Thanks
dotsure.co.za
dotsure.co.za's reply02 Dec 2021, 12:07
Official
We are so happy to hear that, thank you Alinda.

dotsure.co.za