********* conduct and condescending customer treatment

Called in May over an issue about them giving my banking details to Netstar to continue billing for a 36 month contract that had already expired. Only to realise, all these months later, nothing had been done to correct this, as I was assured in May.

The lady I was put through to was extremely condescending and says it's no longer their issue, as I'm no longer insured with Dotsure, despite the fact that my contract was with Dotsure and NOT Netstar. Used to have great reviews about Dotsure, but realise that they're only interested in your money. As soon as they can no longer get anything from you, they'll ***** you over and don't give a damn!