1 reviews | Active since Oct 2017
CONCERN
THIS BIG INSURANCE DECLINED AND CANCELLED MY CLAIM WHEREAS THERE IS A PROOF THAT MY CAR IS DAMAGED, I TRIED THEM SEVERAL TIMES. PLEASE HELP!!!! WHAT IS THE USE OF PAYING INSURANCE AND DO NOT GET ASSISTANCE FROM THEM?
Dear Nkanyiso
Thank you for contacting Dotsure.co.za.
We will invesitgate your complaint and get back to you as soon as possible.
Regards
Dotsure Resolutions Team
Best regards,
Dear Nkanyiso
Thank you for contacting Dotsure.co.za.
We will invesitgate your complaint and get back to you as soon as possible.
Regards
Dotsure Resolutions Team
Best regards,
Dear Nkanyiso
We confirm that you registered a claim on 20 September 2017. During this conversation specific documents were requested from you in order to proceed with the verification of your claim. To date we have not yet received these documents and as such were unable to proceed with your claim. Your claim was subsequently cancelled as a result of your failure. Should you provide us with the requested documents we will reopen our claim.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding this matter.
We trust you find the above in order.
Yours sincerely
Dotsure Resolutions Team
Best regards,
Dear Nkanyiso
We confirm that you registered a claim on 20 September 2017. During this conversation specific documents were requested from you in order to proceed with the verification of your claim. To date we have not yet received these documents and as such were unable to proceed with your claim. Your claim was subsequently cancelled as a result of your failure. Should you provide us with the requested documents we will reopen our claim.
Please do not hesitate to contact our Resolutions Department should you have any further queries regarding this matter.
We trust you find the above in order.
Yours sincerely
Dotsure Resolutions Team
Best regards,