JM
Julius M
1 reviews | Active since Dec 2020
04 Feb 2025, 08:49
Con cover.
We had cover with them. They promised a whole lot of things they cover and claimed they are good in paying out claims. When we claimed after a procedure was done on our dog and they said we should have done the procedure it's not an emergency.
They paid basically nothing in comparison to what the charge for premiums.
Never be fooled. They are the worst insurer and they don't care about animals.
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dotsure.co.za's replyOfficial
04 Feb 2025, 11:42Hi Julius, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply04 Feb 2025, 11:42
Official
Hi Julius, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za