SM
Siyabonga M

1 reviews | Active since Jan 2021

16 Jul 2024, 15:01

Compliance

Be aware of dotsure warranty insurances They just rejected my claim, saying "they don't cover for what was listed, again called me saying my policy is new, they had to reinstate it because i missed 2 payments" and i was not aware of all this, i'v never agreed to such, they are looking for any thing to not pay, im still waiting for all the documents and recoding so that i can take them further

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Replies (1)
dotsure.co.za
dotsure.co.za's reply16 Jul 2024, 15:06
Official
Hi Siyabonga, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za