DL
Dorothy L
1 reviews | Active since Dec 2018
15 Jun 2022, 13:33
Completely useless
Prudence Junies, client care supervisor, absolutely shocking service, no communication, no response, please, if you value your sanity, don't use them, you will be on the losing end.
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
15 Jun 2022, 13:39Hi Dorothy, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply15 Jun 2022, 13:39
Official
Hi Dorothy, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
DL
Dorothy L's updateReviewer Update
15 Jun 2022, 13:43I've been trying "your relevant department" for weeks now and I might as well bash my head against a brick wall. Not one person has bothered to make any contact whatsoever.
DL
Dorothy L's update15 Jun 2022, 13:43
Reviewer Update
I've been trying "your relevant department" for weeks now and I might as well bash my head against a brick wall. Not one person has bothered to make any contact whatsoever.
dotsure.co.za's replyOfficial
15 Jun 2022, 13:55Hi Dorothy, please rest assured that your matter has been escalated.
dotsure.co.za's reply15 Jun 2022, 13:55
Official
Hi Dorothy, please rest assured that your matter has been escalated.