LM
Lindiwe M
1 reviews | Active since Apr 2026
08 Apr 2026, 11:07
Complaint regarding no service
I had the worst experience with for sure last month when my car wouldn’t start and I called in for a tow truck but I received no service from at all. I was told a consultant will call back no one did. I called again only for the consultant the hang up on me.I Had to make other alternative arrangements .The situation caused significant inconvenience and distress, as I re**** on the service provided under my insurance policy.
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dotsure.co.za's replyOfficial
08 Apr 2026, 11:24Hi Lindiwe,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
dotsure.co.za's reply08 Apr 2026, 11:24
Official
Hi Lindiwe,
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team
We’re sorry to hear about your experience. We care about every client’s journey with us and want to improve where we can.
Please know that we have referred this to the relevant department to investigate this matter further. They will be in contact with you if they require any additional information.
The dotsure.co.za team