MP
Michael P

1 reviews | Active since Mar 2021

07 Jan 2022, 14:15

Complaint about the inner workings of Dosture.co.za

Just had the worst experience with Dotsure who I think are absolutely dishonest. I bought a policy imagining that if my pooches required an operation and anaethesia which can be very dangerous, they would be covered. Due to the small print they are not. Dishonest uncaring and misleading. I also bought their most expensive plan. Disgusted. I would like to speak to the managing Director David Roach. I wonder how many others have been misled like me. As an animal ***** one wants to do one's best for ones animals but again one is sold a policy be an exuberant policy seller and unless one is a lawyer or in insurance one can get the raw end of the deal if you are not totally aware of the situation. Very angry and disappointed. Michael de Pinna.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Jan 2022, 07:54
Official
Hi Michael, 

Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. 

Thanks, dotsure.co.za