KM
Khehla M
1 reviews | Active since Oct 2022
25 Oct 2022, 13:45
Complaint about Dotsure
Hopeless. Always rushing to debit my account. Not sure if this is because of solvency issues or what
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Replies (2)0
Replies (2)
dotsure.co.za's replyOfficial
25 Oct 2022, 14:06Hi Khehla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply25 Oct 2022, 14:06
Official
Hi Khehla, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
KM
Khehla M's updateReviewer Update
27 Oct 2022, 20:12I really like to warn those thinking of insuring their cars with this dotsure. Maybe this dotsure should stick to insure dogs and other pets. So many people will call you with conflicting information. I am in the process of claim my money back from them. This is the fight I will never let go.
1. No inspection of my car was done. This was the condition for insuring it.
2 No tracking device was installed and this was another condition
3. No papers from my existing insurer were sent to them. Again this was the condition for insuring.
Besides ALL these, they went on to debit my account claiming I was insured with them.
No amount of ************ will succeed. I will take this to the highest.
I'm wondering if they are having liquidity issues or what. Very doubtful if they can honour any claim, judging by what they are doing now with just a thousand Rand.
1. No inspection of my car was done. This was the condition for insuring it.
2 No tracking device was installed and this was another condition
3. No papers from my existing insurer were sent to them. Again this was the condition for insuring.
Besides ALL these, they went on to debit my account claiming I was insured with them.
No amount of ************ will succeed. I will take this to the highest.
I'm wondering if they are having liquidity issues or what. Very doubtful if they can honour any claim, judging by what they are doing now with just a thousand Rand.
KM
Khehla M's update27 Oct 2022, 20:12
Reviewer Update
I really like to warn those thinking of insuring their cars with this dotsure. Maybe this dotsure should stick to insure dogs and other pets. So many people will call you with conflicting information. I am in the process of claim my money back from them. This is the fight I will never let go.
1. No inspection of my car was done. This was the condition for insuring it.
2 No tracking device was installed and this was another condition
3. No papers from my existing insurer were sent to them. Again this was the condition for insuring.
Besides ALL these, they went on to debit my account claiming I was insured with them.
No amount of ************ will succeed. I will take this to the highest.
I'm wondering if they are having liquidity issues or what. Very doubtful if they can honour any claim, judging by what they are doing now with just a thousand Rand.
1. No inspection of my car was done. This was the condition for insuring it.
2 No tracking device was installed and this was another condition
3. No papers from my existing insurer were sent to them. Again this was the condition for insuring.
Besides ALL these, they went on to debit my account claiming I was insured with them.
No amount of ************ will succeed. I will take this to the highest.
I'm wondering if they are having liquidity issues or what. Very doubtful if they can honour any claim, judging by what they are doing now with just a thousand Rand.