1 reviews | Active since Oct 2017
Complaint
I am happy with dotsure. However I am sad about the service that I received after work was done on my vehicle at a panelbeater. I request for an assessor to view the car but instead im given the run around. I request for an assessor for the mere fact that I have very minimal knowledge of windscreens and panel beating. Liandri Pienaar is dealing with my complaint but has never contacted me telephonically as requested. Instead im sent back to panel beaters and glassfit to sort out bad and poor workmanship.
Dear Moeniera
Thank you for contacting Doture.co.za.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dear Moeniera
Thank you for contacting Doture.co.za.
We will investigate your complaint and get back to you as soon as possible.
Regards
Dear Moeniera
We apologise for the service you received after the repairs was done to your vehicle and the inconvenience thereof. The repairs to your vehicle was done by one of our outsourced service providers. We have addressed the issues to avoid any future occurrences.
We will ensure that your vehicle is repaired without further delays.
Kindly allow the process to follow through and should you have any questions after finalization of your claim you are welcome to contact us again.
Regards
Dotsure Resolutions Team
Dear Moeniera
We apologise for the service you received after the repairs was done to your vehicle and the inconvenience thereof. The repairs to your vehicle was done by one of our outsourced service providers. We have addressed the issues to avoid any future occurrences.
We will ensure that your vehicle is repaired without further delays.
Kindly allow the process to follow through and should you have any questions after finalization of your claim you are welcome to contact us again.
Regards
Dotsure Resolutions Team