Complain

On the third of October they told me that they can’t give me the car without the insurance They told me I that I must pay on the 07/10/2025 then I told them I don’t have money on that date,I will pay on 22/10/2025 and they received the money then I didn’t get any feedback about them receiving the money , it happened that the car it’s been hijacked then after that they told me that I didn’t make a payment(both insurance and tracker)for October and they said that the payment that I’ve made on the 22/10/2025 it was for November But they gave me the car without making any payment of October then they cancelled the contract police of tracker and insurance coming from the same company without notifying me

They told me once they have already cancelled the contract

After that they returned back the money straight to my bank account