PT
Peter T
1 reviews | Active since Oct 2019
14 Nov 2019, 16:08
Closing ticket without client permission
Dotsure automatically closes my ticket without resolving the issue.
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dotsure.co.za's replyOfficial
14 Nov 2019, 16:13Hi Peter,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
dotsure.co.za's reply14 Nov 2019, 16:13
Official
Hi Peter,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and will be in touch with you to investigate this matter further.
Thanks,
dotsure.co.za