JN
JAyesh N
1 reviews | Active since Nov 2021
11 Nov 2021, 17:48
Client Service
I have been trying unsuccessfully for the past 3 mons to be reimbursed for premiums. Emails, telephone calls and promises to be called have not materialised.
Helpful (0)
Replies (3)0
Replies (3)
dotsure.co.za's replyOfficial
12 Nov 2021, 08:09Hi Jayesh,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
dotsure.co.za's reply12 Nov 2021, 08:09
Official
Hi Jayesh,
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further.
Thanks, dotsure.co.za
JN
JAyesh N's updateReviewer Update
16 Nov 2021, 15:56I have to date not been contacted, This reaffirms the complaint and POOR Dotsure customer service
JN
JAyesh N's update16 Nov 2021, 15:56
Reviewer Update
I have to date not been contacted, This reaffirms the complaint and POOR Dotsure customer service
dotsure.co.za's replyOfficial
17 Nov 2021, 09:43Hi Jayesh,
Apologies for the delay in response. We are following up with the assisting department.
dotsure.co.za
Apologies for the delay in response. We are following up with the assisting department.
dotsure.co.za
dotsure.co.za's reply17 Nov 2021, 09:43
Official
Hi Jayesh,
Apologies for the delay in response. We are following up with the assisting department.
dotsure.co.za
Apologies for the delay in response. We are following up with the assisting department.
dotsure.co.za