EM
Emma M

1 reviews | Active since Nov 2021

10 Jul 2024, 15:14

Cleo Ndaba for Customer Service President!

I had the pleasure of being assisted by a lady named Cleo Ndaba recently, and I cannot emphasize enough how impressed I am with her professionalism and drive in her work. From the moment I reached out with an enquiry, she was prompt with her responses and really took the time to understand my needs and concerns.

What set Cleo apart from others I have interacted with, was her ability to provide a solution and to go the extra mile.

She followed up with my enquiry as promised and ensured that all necessary feedback was given promptly and efficiently. I truly appreciate the attention to detail and commitment to providing exceptional customer service.

Being assisted by Cleo was a stress-free experience. She is reliable, kind, patient and passionate. Thank you, Cleo Ndaba for your outstanding assistance!"

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Replies (1)
dotsure.co.za
dotsure.co.za's reply10 Jul 2024, 15:28
Official
Hi Emma, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Cleo as well. ;-) The dotsure.co.za family