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Aileen D

1 reviews | Active since Nov 2013

07 Jun 2018, 16:20

Claims paid out without much hassle

Dotsure just paid out both my claims that I put in for my puppy. Her sterilisation and illness was covered and I will be receiving the funds by tomorrow. I would like to say thank you to Charlotte Groenewald, Tilani Snyman, Chantell Scheepers and Taahirah Simons - you guys handled my claims quickly, efficiently and with the utmost respect required. Thank you guys, I appreciate you dearly. When requesting documentation, they phoned, sms'd and emailed me, I was in the loop, and when I had doubts I was able to phone and they assisted me, even though I did nearly lose my temper with the policy wording. I do know that it is the top management who words the policies.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply19 Jun 2018, 15:58
Official

Thank you very much for your compliment. We’re delighted to hear that our consultants assisted you so efficiently. We’ll be sure to pass on your compliment to Them and Their managers.

Warm regards

The Dotsure Team