MM
Maria M
1 reviews | Active since Apr 2021
06 Jul 2022, 10:54
Claims
Dotsure /oakhurst representatives are very helpful and they Will call. I recently had accident after 22:00 i was told the damages are worth R6, 500 and they deduct R3,000 for access +"additional R3, 000 access because the accident hapenned after 22:00 which means i only get R500 to fix the damages. So it means i must pay the damages of my car out of my own pocket + pay them monthly premium. I am still driving with broken Window i thought we pay insurance for rainy days like this but well.. It is what it is. I was even told that dotsure does not work with "Emotions"
Helpful (0)
Replies (1)0
Replies (1)dotsure.co.za's replyOfficial
06 Jul 2022, 11:25Hi Maria, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply06 Jul 2022, 11:25
Official
Hi Maria, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
