Claim Reimbursed promptly

It was our first claim with them and the first time we have taken out pet insurance. Our dog got ill so we had a vet bill. We were reimbursed within a week after our claim was submitted to Dotsure which was really surprising and wonderful! The only thing I would have changed was that they settle the bill directly with the vet as opposed to you paying the vet and getting reimbursed as we don't always have the funds available upfront. But we were reimbursed fairly quickly so it wasn't a problem. We are happy clients :)