WJ
Willemien J
1 reviews | Active since Jun 2014
28 Jan 2022, 12:19
Claim process simple and easy.
All three my pets are insured through Dotsure and I have been extremely happy with their service. This month was the first time that I had to claim when my cat was diagnosed with cancer and subsequently had to be euthanized.
Submitting my claims on the website was a painless process and I received feedback about payments within a day. Most of what I claimed was covered in full. My policy was also updated instantly when I asked them to take my deceased cat off the policy.
Losing a pet is extremely traumatic and I am grateful that Dotsure has made the claim process so simple, so I can focus on grieving for my beloved kitty.
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Replies (1)dotsure.co.za's replyOfficial
28 Jan 2022, 12:21Hi Willemien,
Thank you for the great feedback! We are sorry to hear about your loss, but we are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are sorry to hear about your loss, but we are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
dotsure.co.za's reply28 Jan 2022, 12:21
Official
Hi Willemien,
Thank you for the great feedback! We are sorry to hear about your loss, but we are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
Thank you for the great feedback! We are sorry to hear about your loss, but we are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with the team as well. ;-)
The dotsure.co.za family
