EM
Euben M
1 reviews | Active since Jan 2022
16 Oct 2023, 07:51
Claim not paid
Dotsure is still withholding my maintenance claim. I submitted a claim in August 2023 and even now they have not paid. While they still debit my Account. Aphiwe Kula and your boss, I’m really disappointed in you. I attempted with email and they are not responding. This was horrible experience and I’m taking further.
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dotsure.co.za's replyOfficial
16 Oct 2023, 08:56Hi Euben, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply16 Oct 2023, 08:56
Official
Hi Euben, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za