KM
Khanyisile M
1 reviews | Active since Jun 2022
18 Aug 2023, 19:04
Claim not honoured
I tried claiming for a geyser trouble for the whole week Today at 17h23 got an email that says my ticket it's closed How is it closed when they have not attended to my problem
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dotsure.co.za's replyOfficial
21 Aug 2023, 11:17Hi Khanyisile, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Aug 2023, 11:17
Official
Hi Khanyisile, thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za