LJ
Leander J
1 reviews | Active since Jan 2013
21 Nov 2022, 08:00
Claim Letter Client Cancellation - No Documentation
I send the relevant information (quote,image of service book, previous invoice of work done on the clutch cable and invoice was 2022 service) on 17/11/2022 @ 17:18 and on 18/11/2022 @ 09:24 & 16:30 to *** & *** but still the claim was cancel because Dotsure stated that they did not have the correct information
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dotsure.co.za's replyOfficial
21 Nov 2022, 09:33Hi Leander , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply21 Nov 2022, 09:33
Official
Hi Leander , Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za