Pp
Patti patti.leask

1 reviews | Active since Apr 2021

09 Dec 2022, 09:16

Claim declined

My first dealings with Dotsure. Talk about communication!!! They've got it down to excellence. Friendly helpful staff, kept me informed every step of the way. My claim was declined because there is a waiting period of 30 days and my claim fell short by a few days. I should have known this, but the staff handled it so well I don't even feel bad about it. LOL. Other companies can learn a lot from #Dotsure I.t.o customer service.

0
Replies (1)
dotsure.co.za
dotsure.co.za's reply09 Dec 2022, 10:28
Official
Hi  Patti, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family