MM
Mzamo M
1 reviews | Active since Oct 2023
09 Oct 2023, 12:41
Claim
I was debited, and without authoring the debt check and with many extras, tried to reverse the money and some was reversed some couldn't I tried to call they log a ticket and they resolved and closed a ticket without communicating with me, I haven't been refunded but the ticket it's closed
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dotsure.co.za's replyOfficial
09 Oct 2023, 13:02Hi Mzamo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za
dotsure.co.za's reply09 Oct 2023, 13:02
Official
Hi Mzamo, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, dotsure.co.za