KJ
Kassandra J

1 reviews | Active since Dec 2023

02 Dec 2023, 05:33

Chante and Dotsure Pet insurance

After a stressful and expensive visit to the emergency vet for both myself and my pooch, the last thing I wanted to do was the hassle of claiming and loads of admin on a Sunday night. That didn't happen. I emailed my claim, they confirmed receipt. The next morning Chante confirmed the validity of my claim and what would be paid out. By Monday night the money was in my account. It was completely hassle free and allowed me to spend time with my doggo instead of running around doing admin. Thank you Chante and Dotsure for peace of mind. Your kindness and efficiency ensures my continued support and I am most grateful.

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Replies (1)
dotsure.co.za
dotsure.co.za's reply02 Dec 2023, 08:15
Official
Hi Kassandra, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you with the service you have become accustomed to from the most trusted insurance company in South Africa. We'll share the compliments with Chante as well. ;-) The dotsure.co.za family