TH
Theresa H
1 reviews | Active since Jun 2024
14 Jun 2024, 21:18
Chanley for DotSure President!
After 2 very frustrating weeks of back and forth with DotSure, I was connected to Chanley Smee, from the claims department. Thank goodness, because she was an absolute star, and sorted my claim out within a few days, and this included her contacting thr vet herself directly. Thanks Chanley for your professionalism and assistance, just when i was losing hope in DotSure you reassured my decision to stay with DotSure. I truly wish all the call center staff could be as wonderful as you.
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Replies (1)dotsure.co.za's replyOfficial
17 Jun 2024, 12:02Hi Theresa, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family
dotsure.co.za's reply17 Jun 2024, 12:02
Official
Hi Theresa, Thank you for the great feedback! We are over the moon about your awesome experience with us and look forward to continuously impress you! We'll share the compliments with the team as well. ;-) The dotsure.co.za family
